QCM 110 · Quality Management
Session 1 · Hour 1 · Who writes quality
Instructor cue 고객이 규격을 쓴다.
90 minNow Open · 5 min left · next Demo
The shake of the line · 5M1E
Material, machine, person, method, measure, room. Switch them on. Quality is the whole line.
Name the view
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Fit for the use. A kind surprise. The same again.
Meet the spec. Cut waste. A process you can predict.
Pass or fail after the work. Sort. Stop the escape.
Build trust into the system. Remove the cause in design.
CheckQuality is the whole line. Name customer, producer, inspection, assurance.